Engine & Gearbox Importers Cape Town [Engine Hero]

OUR

WARRANTY

Engine Hero requires that all engines are fitted within 12 days and brought back to Engine Hero fitted and fully functional for a fitment inspection. Engine Hero will conduct a full fitment inspection to check if all service parts have been fitted as per the terms and conditions before signing the warranty off. This is the customer’s duty to ensure that the vehicle comes back for a fitment inspection.

Engine Hero also requires that all engines & gearbox has to be fitted by a RMI registered workshop.

  • Petrol Engines – 90 Day Warranty
    Diesel Engines – 30 Day Warranty
    Performance & Turbocharged Engines – 7 Day Start-Up Warranty
    Manual Gearboxes – 30 Day Warranty
    Automatic Gearboxes – 30 Day Warranty

Terms and Conditions

Engines

  • All petrol engines bought from Engine Hero has to be fitted by a workshop that is registered by RMI.
  • Engine Hero requires that all engines are fitted within 12 days and brought back to Engine Hero fitted and fully functional for a fitment inspection of the following replaced items; all oil seals, oil, oil filter, fuel filter, air filter, all belts including cambelt, spark plugs, thermostat and radiators are to be cleaned by a recognised radiator specialist shop.
  • Engine Hero does not guarantee any water pumps, we suggest that you replace the water pump, this is the customer’s expense.
  • Please note that any damage caused by second-hand water pump will not be covered by warranty as Water Pumps are not covered by warranty.
  • The working order of the water temp gauge, oil pressure light and cooling fan are the duties of the customer.
  • It’s the customer’s duty to ensure that the sump has no cracks or dents before fitment as Engine Hero will not be held liable for damage to the engine due to oil starvation caused by a dented sump or the removal of the engine to repair a cracked sump.
  • Engine Hero does not warranty any sump as these engines are moved around via forklift, most of the sumps have to be replaced with the customer’s original sump and that is the duty of the customer.
  • Engine Hero’s warranty does not cover any External/Auxiliary or Electrical Parts.
  • It is the customer’s duty to inspect the engine before signing or taking delivery of the engine as Engine Hero will not be able to exchange any external/auxiliary parts once the customer has accepted the delivery. External/Auxiliary parts are not limited to but include – turbocharger, alternator, starter, power steering pump, distributors, clutch & flywheel, injectors, solenoids, pulleys, tappet covers, sump covers, filter housings, exhaust manifold, intake manifold, crank sensors, knock sensors, throttle position sensors, all other sensors, plug leads & distributor caps.
  • Please inspect your engine prior to the payment and acceptance of the engine as the engines that we sell are second-hand items and the customer has to accept that any second-hand engine does have a risk factor.

Diesel Engines

  • All diesel Engines has a 30 Day warranty from date of invoice and must be fitted by an RMI registered workshop.
  • It is the customer’s responsibility to have the injectors tested and pump timing calibrated at their own expense.
  • Engine Hero requires that all engines are fitted within 12 and brought back to Engine Hero fitted and fully functional for a fitment inspection of the following replaced items; all oil seals, oil, oil filter, fuel filter, air filter, all belts including cambelt, spark plugs, thermostat and radiators are to be cleaned by a recognised radiator specialist shop.
  • Engine Hero does not guarantee any water pumps, we suggest that you replace the water pump, this is the customer’s expense.
  • Please note that any damage caused by second-hand water pump will not be covered by warranty as Water Pumps are not covered by warranty.
  • The working order of the water temp gauge, oil pressure light and cooling fan are the duties of the customer.
  • It’s the customer’s duty to ensure that the sump has no cracks or dents before fitment as Engine Hero will not be held liable for damage to the engine due to oil starvation caused by a dented sump or the removal of the engine to repair a cracked sump.
  • Engine Hero does not warranty any sump as these engines are moved around via forklift, most of the sumps have to be replaced with the customer’s original sump and that is the duty of the customer.
  • Engine Hero’s warranty does not cover any External/Auxiliary or Electrical Parts.
  • It is the customer’s duty to inspect the engine before signing or taking delivery of the engine as Engine Hero will not be able to exchange any external/auxiliary parts once the customer has accepted the delivery. External/Auxiliary parts are not limited to but include – turbocharger, alternator, starter, power steering pump, distributors, clutch & flywheel, injectors, solenoids, pulleys, tappet covers, sump covers, filter housings, exhaust manifold, intake manifold, crank sensors, knock sensors, throttle position sensors, all other sensors, plug leads & distributor caps.
  • Please inspect your engine prior to the payment and acceptance of the engine as the engines that we sell are second-hand items and the customer has to accept that any second-hand engine does have a risk factor.

Gearboxes

  • Engine Hero does not warranty any gearboxes being used in a modification or performance/motorsport vehicles the warranty will automatically be null and void on that gearbox.
  • It’s the customer’s duty to ensure that the vehicles propshaft is correctly balanced if it is a rear-wheel-drive vehicle because a broken or damaged extension housing will not be covered by our warranty.
  • It’s the customer’s duty to fit a new spigot shaft bearing.
  • The gearbox oil has to be replaced with new oil, only use the oil specified by the manufacturer, damage caused by incorrect oil use will not be covered under warranty.
  • Engine Hero will not cover any warranty if the gearbox comes back with broken gears or if the gearbox is burnt due to low oil or not fitting new oil.
  • All gearbox oil seals need to be replaced with new seals before installation of the gearboxes.
  • All gearboxes need to be fitted with new or good condition gearbox mountings, this is the customer’s duty.
  • Please inspect your gearbox prior to the payment and acceptance of the gearbox as the gearbox that we sell are second-hand items and the customer has to accept that any second-hand gearbox does have a risk factor.

Refunds

  • Engine Hero is not liable for any labour charges, towing costs, freight charges, vehicle hire, downtime or loss of income due to the failure of a product. Items are to be returned in the same condition as they were received, this means every nut and bolt will be in its place as was when it left the premises of Engine Hero – meaning; complete.
  • All claims will be subject to a full inspection of the item being returned and only after the engine or gearbox has been diagnosed if
    it was faulty engine/gearbox or customer negligence will the refund be processed within 72 hours.

Null and Void of Warranty

  • If we have identified during our inspection that the engine has been dismantled, stripped, modified, overheated, over-revved or
    misused.
  • If the vehicle is not returned to Engine Hero for inspection within 12 days of purchase date.